Privacy Policy

This privacy policy explains how Born & Brand ("we", "us", "our") uses personal data when you visit jobs.bornandbrand.com, submit a job spec, contact us, or use our services. We are the data controller for the personal data described in this policy.

1. Who we are

Born & Brand provides recruitment design services, including candidate packs and job advert design, primarily to UK agencies and in-house teams.

Contact: bornandbrand@gmail.com

2. Personal data we collect

We may collect:

• Identity and contact data — name, agency or organisation, work email address, and any message or notes you send.
• Job brief data — role details, sector, attachments (such as Word documents or PDFs) you upload via our enquiry form.
• Technical data — IP address, browser type, device information, and cookies or similar technologies where used.
• Communications — records of emails and correspondence with us.

3. How we use your data

We use personal data to:

• respond to enquiries and provide quotes or samples;
• deliver design services you request;
• send service-related emails, including confirmations;
• improve our website and services;
• comply with legal obligations.

Our lawful bases under UK GDPR include contract (to provide services), legitimate interests (to respond to enquiries and operate our business), and consent where required (for example, non-essential cookies or certain marketing).

4. Sharing your data

We do not sell your personal data. We may share data with:

• service providers who help us run our website, email, hosting, or payments (for example, email delivery and hosting providers);
• professional advisers where reasonably required;
• regulators or authorities if required by law.

Where processors handle data on our behalf, we require appropriate safeguards and contracts.

5. International transfers

Some service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses.

6. Retention

We keep personal data only for as long as needed for the purposes above, including to meet legal, accounting, or reporting requirements. Enquiry and client records are typically retained for up to six years unless a longer period is required by law or contract.

7. Your rights

Under UK data protection law, you have rights including:

• access to your personal data;
• correction of inaccurate data;
• erasure in certain circumstances;
• restriction of processing;
• data portability where applicable;
• objection to processing based on legitimate interests;
• withdrawal of consent where processing is based on consent.

To exercise your rights, contact bornandbrand@gmail.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

We use a cookie consent banner powered by c15t so you can control non-essential cookies. Essential cookies are always active because they are required for security and basic site operation (for example, admin session cookies on our studio area).

Where you consent, we may use:

• Strictly necessary — required for the site to function.
• Measurement — analytics cookies to understand how visitors use our pages.
• Marketing — cookies used for advertising or remarketing, if we enable those tools.

You can change your preferences at any time using Cookie settings in the site footer or on this page.

9. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No online transmission is completely secure.

10. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page will change when we do.